ADT service fraud experience:
ADT service not active after installation and they charge for one year and i paid for it: I call At and inquiry about ADT installation and 44.95 according to them they going to charge for one year contract, I agree with this one year contact
one sale person came to my house she telling to pay for all individual charges for equipment and accessory. For three year contract I have to pay less money but once sale person came she like to know why I am going to install service no one install keypad in home after buying. She said she not going to charge but I have to pay for motion detector, actually they will install motion detector with three year contract.
I paid for individual charge for product means no contract with them. If i had a contract then they will not charges. Once they know i am going overseas they force me to stay with 44.95 charge for three year and install service actually $ 44.95 is for one year contract once service install motion detector work fine and we went overseas i given other neighbor friend number for them for ems contact once we back in 1 april,13 i notice motion detector not working once we got heavy rain light(electric)disconnected when i got light disconnected alarm not start company not call me. account not set up with police department paid quarterly for four payment for one year they disconnected in 10 month (2 month early) paid one month advance payment, after service disconnected we call and then they send me to fill out form and registration with local police department(mean service wasn't register with local police) if house break on time when we went overseas no one responsible for that) ADT service wasn't active and they stealing one year charge from my pocket and they report to collection agency hill crest Davidson associate 715 Glenview drive#450 Richardson TX 75081 phone 1-866-524-9866 Account 405305 (I have to be get reimburse charge for service and contract) It's company fraud with out service activation they charge for contact even service not activated and they took my money for one year and charge for product.
We have received your complaint.
ADT service not active after installation and they charge for one year and i paid for it: I call At and inquiry about ADT installation and 44.95 according to them they going to charge for one year contract, I agree with this one year contact
one sale person came to my house she telling to pay for all individual charges for equipment and accessory. For three year contract I have to pay less money but once sale person came she like to know why I am going to install service no one install keypad in home after buying. She said she not going to charge but I have to pay for motion detector, actually they will install motion detector with three year contract.
I paid for individual charge for product means no contract with them. If i had a contract then they will not charges. Once they know i am going overseas they force me to stay with 44.95 charge for three year and install service actually $ 44.95 is for one year contract once service install motion detector work fine and we went overseas i given other neighbor friend number for them for ems contact once we back in 1 april,13 i notice motion detector not working once we got heavy rain light(electric)disconnected when i got light disconnected alarm not start company not call me. account not set up with police department paid quarterly for four payment for one year they disconnected in 10 month (2 month early) paid one month advance payment, after service disconnected we call and then they send me to fill out form and registration with local police department(mean service wasn't register with local police) if house break on time when we went overseas no one responsible for that) ADT service wasn't active and they stealing one year charge from my pocket and they report to collection agency hill crest Davidson associate 715 Glenview drive#450 Richardson TX 75081 phone 1-866-524-9866 Account 405305 (I have to be get reimburse charge for service and contract) It's company fraud with out service activation they charge for contact even service not activated and they took my money for one year and charge for product.
We have received your complaint.
Thank you for submitting your complaint to the Federal Trade Commission. Based on the information you have given us, we believe the following links to our consumer website may be helpful to you:
If you have any questions or would like us to add additional information to your complaint, please call 877-382-4357 to speak with a counselor. When you call, please have this reference number: 58260610 to help us quickly retrieve your information.
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